Business Details
Your Trusted ENT & Facial Plastic Surgery Specialists in North Andover, MA
New England ENT & Facial Plastic Surgery is a distinguished group of Board-Certified Otolaryngologists dedicated to providing comprehensive, specialized care for ear, nose, and throat disorders across all age groups. Our physicians bring decades of combined experience, offering both surgical and non-surgical solutions for conditions ranging from allergies and sinusitis to complex head and neck cancers. With academic affiliations at leading Boston institutions, including Massachusetts Eye and Ear Infirmary and Tufts Medical Center, we integrate advanced medical knowledge with personalized care. Our commitment to innovation is evident in our state-of-the-art diagnostic tools, minimally invasive procedures like balloon sinus surgery, and specialized services such as audiology and physical therapy for balance disorders.We prioritize patient education, transparent communication, and tailored treatment plans, ensuring each individual receives care that aligns with their unique needs. Our teams expertise extends to facial plastic surgery, allergy management, and pediatric ENT care, supported by a staff trained to address both common and rare conditions with precision. By maintaining rigorous professional standards and fostering partnerships with tertiary care centers, we deliver reliable, evidence-based solutions that reflect our deep understanding of ENT medicine and its evolving best practices.
Services
Sinus Surgery
Allergy Treatment
Hearing Aids
Thyroid Surgery
Facial Plastic Surgery
Balance Therapy
Pediatric ENT Care
Snoring Solutions
Ear Infection Treatment
Voice Disorder Management
Highlights and features
- Board-certified specialists with decades of combined experience
- State-of-the-art diagnostic and treatment technologies
- Personalized care plans tailored to individual patient needs
- Affiliations with Bostons leading medical institutions
- Comprehensive services spanning ENT, audiology, and facial plastics
What people say
Knowledgeable and professional
Life-changing results
Compassionate and thorough
Excellent follow-up care
Highly recommend
Services
Sinus Surgery
Our sinus surgery addresses chronic sinusitis through advanced techniques like balloon sinus dilation and endoscopic surgery. These minimally invasive procedures restore natural sinus drainage, reduce inflammation, and alleviate symptoms like facial pain and congestion. Patients benefit from quicker recovery times and long-term relief, with options for in-office balloon dilation under local anesthesia. Our surgeons expertise ensures precise treatment tailored to each patients anatomy and condition.
Hearing Aids
We offer comprehensive audiological evaluations and a full range of hearing aids designed to meet diverse needs and budgets. Our audiologists provide personalized fittings, digital programming, and follow-up care to ensure optimal performance. From behind-the-ear models to nearly invisible in-canal devices, we help patients improve communication and quality of life through customized hearing rehabilitation plans.
Allergy Treatment
Our allergy specialists diagnose and manage nasal allergies using skin testing, immunotherapy, and medication regimens. We identify specific allergens triggering symptoms and develop targeted treatment plans to reduce sensitivity and improve daily comfort. Sublingual immunotherapy options provide long-term relief without frequent office visits, addressing both seasonal and year-round allergy sufferers.
Thyroid Surgery
Thyroid surgery treats nodules, goiters, and cancers with precision and minimal invasiveness. Our surgeons prioritize preserving vocal cord function while ensuring complete removal of diseased tissue. Postoperative care includes monitoring for recurrence and managing hormone replacement therapy, with a focus on patient safety and rapid recovery.
Balance Therapy
Specialized physical therapy addresses dizziness and imbalance through computerized assessments and individualized exercise programs. Our FYZICAL-certified therapists use safety harness systems to challenge balance in controlled environments, reducing fall risk and improving mobility. Treatment targets underlying causes like BPPV or inner ear disorders, restoring confidence and functional independence.
People
William S. Postal, M.D.
Physician
Dr. Postal graduated from Harvard Medical School and completed his residency at Tufts Medical Center. He specializes in comprehensive ENT care, focusing on sinus and allergy management while maintaining a patient-centered approach to treatment.
Yookyung K. Selig, M.D.
Physician
Dr. Selig earned her medical degree from Johns Hopkins University and trained at Tufts Medical Center. With expertise in thyroid cancer and sinus surgery, she provides compassionate care supported by over 15 years of clinical experience.
Ryan Scannell, M.D.
Physician
Dr. Scannell completed his otolaryngology residency and facial plastics fellowship at the University of Michigan. He specializes in rhinoplasty and pediatric ENT surgery, combining technical skill with empathetic patient communication.
Prerak D. Shah, M.D., F.A.C.S.
Physician
A Fellow of the American College of Surgeons, Dr. Shah trained at Tufts Medical Center and focuses on head and neck cancer surgery. His practice emphasizes multidisciplinary care and postoperative rehabilitation for optimal patient outcomes.
Gentry W. Thatcher, M.D.
Physician
Dr. Thatcher graduated from Tufts University School of Medicine and completed his residency at the University of Minnesota. He specializes in pediatric ENT disorders and sleep apnea treatment, prioritizing family-centered care.
Questions
What ENT services do you offer for children?
We treat pediatric ear infections, sleep apnea, hearing loss, and congenital ENT conditions using age-appropriate techniques and family-centered care.
Do you accept my insurance plan?
We accept most major insurance providers. Contact our office to verify coverage details for your specific plan.
Are hearing aid fittings covered by insurance?
Coverage varies by provider. Our audiologists help verify benefits and explore financing options for hearing solutions.
What sets your sinus surgery apart?
Our board-certified surgeons use image-guided technology and in-office balloon dilation for minimally invasive, effective sinus treatments.
Can allergies be permanently treated?
While allergies can't always be cured, we offer immunotherapy options that modify immune responses for long-term symptom reduction.
How do I schedule an appointment?
Call our North Andover office at (978) 685-7550 or use our online contact form to request an appointment at either location.
Reviews (5)
Ashley Padilla
Jun 09, 2022
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It was so nice meeting Audrey McGlew. I went to her to get allergy tested and she was a huge help. She explained the whole procedure very well and made me feel very comfortable. She answered all the questions I had. I would highly recommend seeing her if you ever need an allergist.
Kate Moore
May 17, 2022
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I'll start by saying that my Allergist, Audrey is truly AMAZING! If it weren't for her, I would have left a long time ago. She is extremely friendly, informative, and I really enjoy coming to see her for my treatments. She's seriously the only reason I've been a patient for as long as I have. My rating is because of the office. Even before Covid, it's impossible to reach someone on the phone. It doesn't matter time of day as I've been a patient since early 2019 and it's always been this way.
It always goes to the answering service. If you decide to leave a message, they never pass the message along. I've had to go physically into the office to take care of things before that would have been very easily handled over the phone if anyone would answer. This is beyond the nationwide problem with staffing. They have plenty of people every time I've been in, they just don't answer the phone.
It always goes to the answering service. If you decide to leave a message, they never pass the message along. I've had to go physically into the office to take care of things before that would have been very easily handled over the phone if anyone would answer. This is beyond the nationwide problem with staffing. They have plenty of people every time I've been in, they just don't answer the phone.
Judith Cormier
May 02, 2022
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The visit was for my husband. It's been a long road (4-5 years) searching for answers and Dr. Vasanth came through for us! He was very thorough with his exam and explained what he was doing with every step. His questions were precise and he gave a clear and understandable explanation of his diagnosis. He changed my husband's medication to a more effective one and we'll be back in a week for another visit. Dr Vasanth is very kind, gentle and focused on his work. The wait was minimal for Bill to be seen. I would highly recommend him for a Five Star ENT!
Yongshan Ye
Apr 22, 2022
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My Allergist Audrey Mcglew is sophisticated and very helpful when I asked millions of questions regarding my recent visit of allergy test. She tried hard to find answers to my questions, and is always willing to listen to my concerns which I consider is a very important merit for Doctors. I highly recommend her.
Alexander Eden
Apr 07, 2022
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I have been visiting Dr. Thatcher for a little over a month now due to a chronic ear infection I have been dealing with for over a year. A previous ENT kept having me try the same "solution" but I was seeing no improvement which made me seek a second opinion which brought me to Dr. Thatcher and New England ENT and I must say, I am beyond pleased. Dr. Thatcher listens to my concerns, tries different strategies, and truly cares in finding me the relief I have wanted for so long. As of today, I am not 100% yet but I have noticed a considerable difference and I am beyond happy with the progress. I trust Dr. Thatcher and recommend him to everyone!
