Business Details
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Your Trusted Partner for Comprehensive Healthcare Solutions in Boston
Boston Medical Center has dedicated itself to empowering all patients to thrive through innovative and equitable care. For over 150 years, our team of world-class clinicians, researchers, and educators has delivered comprehensive medical services, leading advancements in health equity, scientific discovery, and community-focused programs. Our commitment extends beyond clinical excellence, integrating cutting-edge technology and compassionate care to address the root causes of health disparities. As a national leader in research, we secured over $110 million in sponsored funding in 2024, driving breakthroughs in areas like substance use disorder and infectious diseases. Recognized for Magnet designation, top U.S.News rankings, and environmental sustainability, we prioritize patient safety, cultural inclusivity, and community wellness through initiatives like the Health Equity Accelerator. Our teaching hospital partnership with Boston University trains future healthcare leaders, while programs addressing housing, nutrition, and violence intervention reflect our holistic approach to improving lives. With a diverse team fluent in over 160 languages, we ensure accessible care for Greater Bostons multicultural population, embodying a vision to make Boston the healthiest urban community in the U.S.
Services
Emergency Medicine
Cancer Care
Primary Care
Radiology
Addiction Medicine
Pediatrics
Orthopedic Surgery
Neurology
Dentistry
Psychiatry
Highlights and features
- We are nationally ranked by U.S. News & World Report in six specialties, including geriatrics and neurology.
- Our team includes 160 Top Doctors recognized by Boston Magazine in 2025.
- We operate the busiest emergency center in New England with 24/7 trauma care.
- Our Health Equity Accelerator tackles racial disparities in healthcare outcomes.
- We combine 70+ medical specialties with wraparound services like housing and food support.
Associations and certifications
- The Joint Commission
- Commission on Cancer
- Magnet designation from the American Nurses Credentialing Center
Services
Emergency Medicine
Our 24/7 emergency department provides urgent care for critical and life-threatening conditions. Staffed by board-certified specialists, we handle trauma, cardiac events, and acute illnesses with advanced diagnostics and rapid response protocols. Patients receive timely, compassionate treatment prioritizing stability and recovery.
Cancer Care
The Cancer Center delivers personalized, multidisciplinary treatment including chemotherapy, radiation, and cutting-edge clinical trials. Our team of oncologists, surgeons, and support staff focuses on holistic care, addressing physical and emotional needs while advancing equity in cancer outcomes.
Health Equity Programs
The Health Equity Accelerator addresses racial disparities in healthcare through research, policy advocacy, and community partnerships. Programs target maternal health, chronic disease, and behavioral health to reduce inequities in Boston's underserved populations.
Preventive Food Pantry
This program provides medically tailored groceries to low-income patients with dietary-related illnesses. By distributing over 12,000 pounds of food monthly, we combat food insecurity and support chronic disease management for 7,000+ patients monthly.
Teaching Kitchen
Offering free cooking classes, the Teaching Kitchen educates patients and staff on preparing healthy, affordable meals. Curriculum focuses on managing diabetes, heart disease, and other conditions through culturally appropriate, nutrition-based recipes.
People
Alastair Bell
President & CEO, BMCHS
Dr. Bell leads Boston Medical Center Health System, focusing on equitable care innovation. A Harvard-trained physician-executive, he drives strategic growth while co-chairing the Boston Children's Chorus board.
Anthony Hollenberg
President, BMC
Dr. Hollenberg oversees BMC's clinical and academic strategy. A renowned endocrinologist, he previously chaired medicine at Boston University and serves as treasurer of the American Thyroid Association.
Questions
What specialties are available at Boston Medical Center?
We offer over 70 specialties including cancer care, emergency medicine, neurology, orthopedics, and pediatrics, with multiple U.S. News high-performing designations.
Does BMC provide community health programs?
Yes, we operate housing assistance, food pantry services, and violence intervention initiatives to address social determinants of health in Boston.
Is BMC accessible by public transportation?
Yes, our campus near downtown Boston includes metered parking zones and accessible drop-off areas, with proximity to public transit routes.
How does BMC support patient diversity?
We offer care in 160+ languages, maintain cultural competency training, and lead equity-focused initiatives to eliminate healthcare disparities for marginalized groups.
Are there research opportunities for patients?
BMC conducts 789 active research projects, including clinical trials in hematology, oncology, and infectious diseases, giving patients access to innovative therapies.
What visitor policies should I know before coming to BMC?
Pedestrian access is available via East Concord Street during construction. Check our website for current guidelines and visitor registration procedures.
Reviews (6)
Claudia C.
Apr 06, 2022
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The problem I found is two fold, the nursing staff and the cliental, The Doctors were superb, The last time I went, the police were wrestling a belligerent drug addict to the floor, I would hazard to say at least 70% of ER patients are there drug seeking wandering in the hallways shouting profanities, the nurses are burned out and angry, many of them young and ill trained, my nurse didn't even know how to apply the blood pressure cuff correctly ( I was a nurse at MGH for 20 years) and when I politely corrected her, she jerked it off my arm and told me and I quote :just do what your told: they spend all their times with addicts who really aren't sick but ran out of their prescriptions early due to overuse, it was horrible
S. R.
Nov 24, 2021
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Sad to see what started out as a promising merger devolve into a bureaucracy that couldn't give a flying yahoo less about its patients. In one case it was a physical therapist who couldn't make up her mind why a power wheelchair wouldn't be covered by my insurance (it was - just after I went to another hospital, who knew what they were doing). In another case it was a primary care doctor who was caring and responsive to patients, who wound up reading and not responding to patient portal requests for referrals.
Once upon a time, this hospital used to follow up each patient encounter with "How Was Your Experience" surveys; toward the end of my time with this place, not a single survey; just they stopped even trying. There are plenty hospitals in the Boston area that take Medicare & MassHealth - no need to settle for this lot, just because they label themselves a "safety net hospital".
Once upon a time, this hospital used to follow up each patient encounter with "How Was Your Experience" surveys; toward the end of my time with this place, not a single survey; just they stopped even trying. There are plenty hospitals in the Boston area that take Medicare & MassHealth - no need to settle for this lot, just because they label themselves a "safety net hospital".
John W.
Aug 14, 2021
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A utter cluster f$&@, they take you in to make sure they can charge your insurance for a medical visit. They play the game of wearing you out with the zombies, triageing ever crack head, methadone, detox degenerate that walks in before you. Do not come here go anywhere else you will waste your life away waiting because they know you will leave when you get fed up, but they won hitting your insurance up for the emergency copay, even advising you to leave and go somewhere else once they've taken blood or seen you before to see the doctor. DONT GO TO THIS EMEGENCY ROOM, unless you actually like wasting your time and hard earned money, while all the zombie crackheads go before you and your family! No water to wash your hands and all the restrooms messed can't even tell what was on the floor
Christopher K.
Jul 03, 2021
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I have a condition that effects hair nails and teeth. I received a grant from a dental implant manufacturer that will supply all materials provided I find a surgeon who can perform, with lab work, pro-bono. I reached out to BMC through twitter, email and certified mail to its current president and have heard nothing back. Very disappointed considering BMC receives top government funding.
Maria V.
Jun 14, 2021
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Came here for a nurse conference. I enjoyed the campus where my conference is at. clean and I felt safe overall. Some sketchy people walking around here and there asking for donations etc but Otherwise I didn't have any trouble. Some good places around the campus to grab lunch
Janice P.
Feb 23, 2021
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Back in 2008 I had spinal surgery. 8 hour surgery to remove a cyst from my spine. Surgeon was great. The nurses were mean and lazy. They left my incision which was8 inches unbandaged and never checked it. I went home with it infected. Yep, mean lazy nurses that were brutal and spoke to me like I was beneath them. I have nothing good to say about that experience. The pain was excruciating and they ordered me to sit up without any relief.
