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Plastic Surgery Associates Dr. Emily Pollard's expertise as a leading Philadelphia Plastic and Cosmetic Surgeons includes cosmetic and reconstructive plastic surgery, breast surgery, liposuction, tummy tucks and other body contouring and other treatments such as laser hair removal and spider vein therapy. She specializes in surgical and non-surgical facial rejuvenation procedures.
Reviews (23)
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Stephanie Boyd
Apr 25, 2022
I was VERY pleased with the services that I received from Dr. Pollard. She was thorough, gentle and friendly. I highly recommend her to anyone! And let's not forget the receptionist, Tina! She's so efficient and exhibited excellent customer care! If I could have rated 6 stars, I would have without hesitation!
Anita Herrera
Nov 23, 2021
Great Experience! I've seen various medical professionals for Botox and filler over the years, but I had strong reactions that would cause me to stay home. A friend (who is stunning) recommended Dr. Pollard. Her touch is so light I never bruise or swell. When the time comes I will definitely be using her for more invasive procedures.
Kimber Td
Nov 01, 2021
Dr. Pollard is a competent surgeon with a professional bedside manner. She did a a nice job on my earlobe repair - no scaring. Unfortunately, my suture removal process was not seamless. I had to return to the office for an additional two visits to ensure proper removal. During the second follow-up visit I mentioned that my son commented on the visible sutures and the staffer said "Why didn't you just let you son take them out?".

Obviously an inappropriate comment. The staffer appeared be rushing - so I asked her to make sure the sutures were indeed removed. When I returned home I was disappointed to see once again that sutures remained. Fortunately for the 3rd visit Dr. Pollard was called in and the procedure was finally complete. Lesson learned to advocate while still in the office if you not satisfied with your service.
Theresa B. Wainwright
Oct 30, 2021
I had an earlobe repair. Tina the receptionist greeted me with kindness and professionalism. Dr. Pollard was terrific. She was personable, friendly, efficient and fast. I strongly recommend using this office for any of your plastic surgery needs.
Renee King
Sep 13, 2021
I was very pleased with my earlobe repair done by Dr. Pollard, but when I went back for the repiercing I was told I had to pay an Xtra $100 to repierce my 2nd hole that was repaired. Ms. Cox was very nice but she missed the mark we agreed on to put the 2nd hole so it looks very lopsided on one ear now. Needless to say I'm not very pleased with the outcome of my repiercing.
Lenore Ryder
Aug 24, 2021
I had an amazing experience at Dr. Pollard's office. I have committed to moving forward and I am looking forward. Good customer service and bedside manner can definitely put your mind to ease.
Malikah Cliett
Jul 19, 2021
I can't say enough great things about my experience with Dr. Pollard. I came in for earlobe reconstruction as my earlobe had split. The surgery was financially reasonable, and could not believe that the follow up appt included me getting my ear re-pierced. As many places want to charge for the reconstruction and pay separately for re-piercing your ear.

She is Bala Cynwyd's best kept secret. I informed my sister about her services. I am also a jewelry consultant and followed up with my fellow jewelry consultants to make sure they are aware of Dr. Pollard as well. If you are thinking about any of her services she provides please make a consultation as soon as possible. She is the real deal!
Elsa Cardona
Jun 30, 2021
The staff and Doctor was very helpful and polite. I had very good visit. I'm very satisfied with my visit and all the information that was given to me.
Nina Bolger
Apr 01, 2021
Love the staff and Dr. Pollard. Definitely want the procedure that I was consulted on. Met with the finance person and the cost was in the range that I was prepared to pay. I signed paperwork and scheduled procedure date. Then right before completion and paying my down payment -the price changed. It changed a significant amount so sadly I won't be getting the procedure. I will shop around but I really wanted Dr. Pollard to do the procedure - she made me feel comfortable during the consultation.
Kim McCall
Feb 15, 2021
Just scheduled my surgery with Dr. Pollard! She was so kind and answered all my questions. I felt like she was really listening to me. Her whole staff was incredibly kind and reassuring. I was very nervous walking in because this surgery is something I've been thinking about for years. Everyone made me feel right at home. I can't wait to update again with my results!
Elizabeth Nicholson
Mar 16, 2020
I only left a few hours ago, but I already need to share my experience! I am ecstatic with the results of my fillers, and I know I still might have a few days of swelling ahead of me, but I am so happy with how I look. It's as subtle as I wanted, my friend didn't even notice until I told her, then she commented on how my under eye fillers added definition to my cheeks, bonus!

My personal before and after pictures are also testimonials to it all! It is exactly what I envisioned. Of course, I need to mention how incredibly genuine and personable the staff (Tina and Gabrielle) and Dr. Pollard all were. They made me feel comfortable and like I wasn't even meeting them for the first time. This is something I NEVER feel at a doctor's office. And, right after my injections I was a little nervous with the initial swelling, Dr. Pollard didn't make me feel silly about my questions. Gabrielle was amazing with getting me signed up to get some money off.

I thought it was great as I was checking out, Tina said she always calls a week after to follow-up. So welcoming. I expect to be back, and the money off was appreciated, but I'd pay full price for the whole experience! I will absolutely refer any interested friends! Thank you!
LeaNora Ruffin
Feb 20, 2020
I just finished my last appointment with Dr. Pollard and I can honestly say this was one of the best investments in myself I've ever made. From the initial intake meeting to the surgery to the extensive follow up (for me it was over a year!) the services were top notch. Dr. Pollard explained my procedure clearly, and really listened to the results.

I wanted to achieve. A true professional, she didn't sugarcoat anything and was very straightforward about what the procedure could and could not achieve, which I really appreciated. And her extensive pre-operation/post-op instructions gave me a great sense of security that she cared about my overall health. If you're at all considering plastic surgery, head straight to Dr. Pollard. You will not be disappointed!
Renee Kennedy
Nov 29, 2019
I had a wonderful experience with Dr Pollard and her staff. I had been in pain for many years due to extremely large breast. After talking with a number of doctors, I went to see Dr. Pollard who was referred to me. It was the best decision I ever made. She is extremely competent and I feel better than I have in over 10 years. She listened to my concerns and answered all my questions helping me to relax.

She performed a breast reduced/lift and I have not had any back or shoulder pain since. I have minimal to no scars. I would recommend anyone with large breast which are causing back, neck or shoulder pain to pay her a visit. She along with her staff are a great team!
Carla Rodgers
Aug 29, 2019
Dr. Pollard is the Michele Obama of Plastic Surgery. Whip smart, very skilled, compassionate but not BS. You cannot do better
Glenna Crooks
Aug 24, 2019
Dr Pollard is amazing. Her skill and caring are all you'd want in someone helping you. She's never rushed and yet, is always on time and the results I've experienced are always beyond my expectations. Such a different experience than seeing other clinicians!
Uchechi T.
Aug 03, 2019
I loved everything about my consultation. It was soooo comprehensive and the office staff was so welcoming. I loved Dr. Pollard.so professional, so thorough. Can't wait to get carved!
Erin C.
May 14, 2019
I realized my original review was not on her claimed official yelp page. Dr. Pollard and her staff are professional and personable! They truly listen and make sure to give you the honest answers and help you achieve realistic results. The other reviews seem extreme and unlikely after my recent visits to her office. I can say that her bedside manner is exactly what you want--caring, compassionate, and extremely knowledgeable, detailed, and precise. I have recommended multiple friends to her office and every single person has loved the service, treatment, and results they have achieved.
Jennifer Marie
Jan 17, 2019
100% GO HERE. Every single time I walked in that office, I felt EXTREMELY comfortable. All the staff are friendly and personable. Dr. Pollard was very patient with all the questions I had about my breast mastopexy, and Tina (the medical care coordinator) went through a complete and very thoroughly prepared pre-and-post operative timeline in. order to ensure I had success and comfort every step of the way.

I HIGHLY recommend Dr. Pollard to anyone who is considering having any type of plastic surgery completed - she tells you the truth and doesn't set any unrealistic expectations - so there is no room for disappointment at all before or after your procedure is complete. It was the best decision I've made in my entire life, and I am so thankful for her 27 years of experience. I can't say better words about her. Go go go go go!
Tamika Nealy-Farmbry
Jun 26, 2018
Dr. Pollard is amazing. She listens and stays in contact with you. Amazing staff that are hand holders. Thank you Dr. Pollard for your service and Friendship.
Vivian Freeman-Williams
May 09, 2018
Wonderful staff, the O.R had a very calming atmosphere. Looking to go back soon
Linda James McGregor
Jan 17, 2018
Dr. Pollard performed my surgery almost 15 years ago and I remain extremely pleased with her work! I remember her being a very knowledgeable, caring, detail oriented, practitioner. She took time to explain everything involved in my surgery in language that I could understand. She even guided me with post-surgical "retail therapy" advice. I was impressed with her staff, a team of caring, professionals. If I ever want or need any other cosmetic surgery I would only consider Dr. Pollard.
Wilfreta Baugh
Jul 25, 2017
Dr. Pollard is practical, personable, knowledgeable, and took an extraordinary amount of time explaining the procedure and what could be reasonably expected as an outcome. Her staff made me feel comfortable and helped to allay my concerns by answering all questions. I highly recommend Dr. pollard and her staff for their outstanding professionalism and surgical expertise. The outcome of my surgery exceeded my expectations.
Nneka Pettigrew
Jun 30, 2017
Dr. Pollard did my breast reduction back in 2009 to date I am still satisfied with my results. Dr. Pollard and her staff were very professional and understanding definitely going to get something else done.