At Willamette Ear, Nose, Throat and Facial Plastic Surgery our success depends on how healthy our patients feel. It is our job to assist our patients realize and maintain a healthy well being. Specializing in the treatment of conditions that affect the ear, nose, throat, and facial features, we continuously strive for excellence by delivering comprehensive and compassionate care to every patient, every day.
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Reviews (8)
Janice Paddock
Dec 28, 2021
William Ripley
Dec 24, 2021
April Lowry Putnam
Dec 04, 2021
We have been so grateful for the knowledgeable and compassionate attentiveness we have received from Dr. John Donovan, his MA's and scheduler who have worked with us for the last couple of months. From the diagnosis of cancer, surgery, hospital stay and follow-ups-never have they made us feel our concerns were anything but worth addressing. Everyday of our 15 mornings in the hospital Dr. Donavan was there.
Maybe that's normal for their practice, but we know there is extreme value in continuity of care. Dr. Johnson saw us right away when on Dr. Donovan was out of town and we were home from hospital. Dr. Johnson also gave my two daughter excellent care when he took two of my daughter's tonsils out years ago. Thank you thank you for your incredible care!
Maybe that's normal for their practice, but we know there is extreme value in continuity of care. Dr. Johnson saw us right away when on Dr. Donovan was out of town and we were home from hospital. Dr. Johnson also gave my two daughter excellent care when he took two of my daughter's tonsils out years ago. Thank you thank you for your incredible care!
Trish Andersen
Oct 30, 2021
Michele Anderson
Oct 20, 2021
Cheryl Louise Powell
Sep 15, 2021
Connie Lopez
Aug 27, 2021
NEVER TAKE YOUR TODDLER/CHILD THERE! Dr. Donovan is by far the worse Doctor. He traumatized my two year old daughter. He was very unprofessional, he seem like he was in a rushed, very rude and short. Like he was bothered. My daughter had dry blood in her ear and there were tubes in place. She was in a lot of pain and as well very uncomfortable. The. medical assistant pulled my daughters arms all the way back and screaming OWIE, I then ask him shouldn't she be put to sleep if she is being uncooperative?
While he was trying to take out the dry blood and his MA said no. My daughter was screaming OWIE while trying to comfort her, MA said they will do it all the time, it's just uncomfortable. All.
While he was trying to take out the dry blood and his MA said no. My daughter was screaming OWIE while trying to comfort her, MA said they will do it all the time, it's just uncomfortable. All.
Shelby Ivie
May 14, 2021
The doctors and nurses were wonderful! My daughter's tonsillectomy and adnoidectomy went well and 1 week later she's healing beautifully. Dr. Strand was her surgeon. Everyone on the medical end was really kind and they do their jobs well! We had a couple issues with the receptionist, which would have warranted a lower rating, but the manager called me today after receiving my survey.
She took my feedback to heart and is working to remedy the issues I outlined in my answers. I appreciate that immensely. Nobody is perfect, and a willingness to take criticism and make necessary changes goes a long way in my book. If you'd asked me last week if I'd recommend this place I'd say "no" based on how we were treated in reception. But after my phone call today I think I'd give them another shot and would probably recommend to others. It's clear that River Rd. Surgery cares about their patients and values our input.
She took my feedback to heart and is working to remedy the issues I outlined in my answers. I appreciate that immensely. Nobody is perfect, and a willingness to take criticism and make necessary changes goes a long way in my book. If you'd asked me last week if I'd recommend this place I'd say "no" based on how we were treated in reception. But after my phone call today I think I'd give them another shot and would probably recommend to others. It's clear that River Rd. Surgery cares about their patients and values our input.